Shipping policy

Last updated: 5 September 2026

We ship every Jovéssa order from our UK fulfilment partners, so your order arrives quickly and without surprise charges.

Delivery times

  • Standard UK delivery — 2 to 4 working days.
  • Free UK delivery on all orders over £35.

Orders placed before midday are dispatched the same working day where stock allows. You'll receive a dispatch email with tracking as soon as your parcel is on its way.

Shipping costs

  • Orders under £35 — a flat rate of £3.95.
  • Orders of £35 and over — free.

Where we ship

We currently ship within the United Kingdom only, including Scottish Highlands and Islands, Northern Ireland, and the Channel Islands. We don't yet ship internationally.

Questions?

If your order is delayed or you'd like an update, send us a message via our contact page and we'll reply within one working day.