Terms of service

Last updated: 5 September 2026

Welcome to Jovéssa. These terms cover your use of our website and any purchase you make from it. By placing an order, you agree to these terms.

Who we are

Jovéssa is an online store selling home and kitchen products to customers in the United Kingdom. You can reach us any time via our contact page.

Orders and pricing

• All prices are shown in pounds sterling (GBP) and include VAT where applicable.
• We reserve the right to decline or cancel an order if a product is mispriced or unavailable; if we've taken payment, we'll refund it in full.
• Your order forms a contract with us once we send a dispatch confirmation email.

Product information

We describe and photograph our products as accurately as we can. Colours may vary slightly between screens, and dimensions are approximate.

Returns

Your rights to return items are set out in our refund policy. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.

Website content

All text, imagery and design on this site belong to Jovéssa and may not be copied or reused without permission.

Liability

We do our best to keep the website running smoothly, but we can't be liable for temporary unavailability or losses caused by factors outside our reasonable control.